FAQ

Frequently asked questions

What materials are your aluminum profiles made of?

Our profiles use high-grade 6063-T5 aluminum alloy, ensuring 15% higher tensile strength than industry standards. All materials meet EU RoHS environmental requirements and are 100% recyclable.

Do you offer custom profile designs?

Yes, we provide full customization services. Our R&D team creates tailored solutions based on your CAD drawings or samples, with minimum order quantities starting at 500kg for most designs.

What surface finishes are available?

We offer anodizing (10+ colors), powder coating (RAL color chart), electrophoretic coating, and wood grain transfer. All finishes pass 5,000-hour salt spray tests for corrosion resistance.

What certifications do your products have?

Our aluminum profiles and hardware comply with DIN 1725, EN 755 standards, and hold CE, ISO9001:2015, and SGS certifications, ensuring seamless entry to EU markets.

What's your production lead time?

Standard products: 7–10 working days. Custom orders: 15–25 days (including tooling development). Rush services available for urgent requests with 30% surcharge.

How do you ensure dimensional accuracy?

We use CNC machining centers with ±0.05mm precision and implement 3-stage inspections (raw material, in-process, final) using coordinate measuring machines (CMM).

What packaging options do you provide?

Standard: PE film + carton + pallet. Export: seaworthy plywood crates with moisture-proofing. Custom packaging available for retail or brand-specific requirements.

Do you offer samples?

Yes, free samples (up to 3 pieces) are available for standard products; customers only cover shipping costs. Custom samples require a small tooling fee, refundable on bulk orders.

What's your warranty policy?

We provide a 5-year warranty against manufacturing defects. Surface finishes are guaranteed for 3 years under normal use conditions.

How can I request a quote?

Submit your inquiry via our contact form with product specifications (type, dimensions, finish, quantity), and our team will respond within 24 hours with a detailed quote.